Is this Hivernage hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hivernage hotel?

Check-in time for Hivernage hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hivernage hotel have a swimming pool?

Yes, this Hivernage hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hivernage hotel?

Best-rates for the Hivernage hotel starts from $234 per night with includes Air Conditioner, Pool, Sports/Activities, Hot Tub, TV, Ocean View, Transportation/Shuttle, Fireplace/Heating, Laundry, Child Friendly, Internet, Balcony/Terrace, Bedding/Linens, Restaurant, Toiletries, Guest Services, View, Wheelchair Accessible, Accessibility, EV Charge Station, Breakfast, Pet Friendly, Private Pool, Bar, Entertainment, Designated Smoking Area, Wellness Facilities, Spa, Parking, Oceanfront, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hivernage hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hivernage hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hivernage hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hivernage hotel?

Based on the information reported by the owner or manager, the Hivernage hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hivernage hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sofitel Marrakech Palais Impérial & Spa | Hotel in Marrakesh

| 8.3 (1571 Reviews) | Pet Friendly 9 Bathrooms 26 Guests

Hivernage Hotel | Sofitel Marrakech Palais Impérial & Spa

Hotel in Hivernage, Marrakesh

Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodations 2625 feet from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 0.6 mi from the hotel.

Sofitel Marrakech Palais Impérial & Spa is located in Marrakesh.

This 328 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wellness Facilities, Spa, and several others. This is a 5 star rated property and has over 1571 reviews with the average score of 8.3 . Coming to Marrakesh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 328 Bedrooms Hotel if you want to learn more about this place in Marrakesh. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Marrakech Palais Impérial & Spa in Marrakesh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Marrakech Palais Impérial & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Wine/Champagne

Coffee house on site

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Kid-friendly buffet

Parking

Parking

Private Parking

Parking garage

Parking on site

Electric vehicle charging station

Free parking

Activities

Spa/Wellness packages

Body wrap

Pedicure

Fitness center

Hairstyling

Facial treatments

Game room

Ping-pong

Body scrub

Hair treatments

Indoor pool (year-round)

Turkish/Steam Bath

Manicure

Playground

Body treatments

Golf course (within 2 miles)

Hot tub/Jacuzzi

Fitness

Haircut

Kids' club

Live sports events (broadcast)

Fitness classes

Evening entertainment

Spa facilities

Foot bath

Personal trainer

Live music/Performance

Waxing services

Makeup services

Hair coloring

Temporary art galleries

Sauna

Indoor pool

Massage

Locker rooms

Beauty services

Steam room

Nightclub/DJ

Spa lounge/Relaxation area

Solarium

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

Baby safety gates

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Wifi in all areas

Soundproof rooms

Pet friendly

Guest Services

Shared lounge/TV area

Pet basket

ATM on site

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Suit press

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Lockers

Shuttle service

Private check-in/out

Room service

Packed lunches

Pet bowls

Baggage storage

Car rental

Shuttle service (additional charge)

Strollers

Hair/Beauty salon

Currency exchange

Daily housekeeping

Fax/Photocopying

Business center

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Terrace

Outdoor furniture

Garden

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Face masks for guests available

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Plunge pool

Pool bar

Shallow end

Beach chairs/Loungers

Kids' pool

Swimming pool

Heated pool

Rooftop pool

Beach umbrellas

Pool with view

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Only guests above the age of 18 have access to the spa, please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays, half board (dp) package includes daily accommodations, breakfast, and a daily mad 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. only guests above the age of 18 have access to the spa. guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. please note that you must show the credit card used to make the reservation upon check-in. please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays. prepayment of the entire stay by credit card debited at the time of booking. the access to the swimming pool for external customers is 1 000 mad per person. please note that the property can only accommodate pets with a maximum weight of 5 kg or less. additional charges may apply.

License number: 44000HT0916

Reviews

Value for money:

7.84

Location:

9.28

Staff:

8.54

Facilities:

8.61

Comfort:

8.95

Cleanliness:

8.89

Dominic

Dec 13, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Contemporary Deluxe Room with Balcony and Pool View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Additional bathroom, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Iron, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, CD player, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor dining area, Balcony, Terrace Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet View Garden view, Pool view, View, City view Kitchen Dryer, Coffee machine, Electric kettle Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Lower sink, Entire unit wheelchair accessible, Roll-in shower Room Amenities Hypoallergenic pillow, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Contemporary Classic Room with Balcony Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Additional bathroom, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Iron, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, CD player, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Terrace Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet View City view, Quiet street view, View Kitchen Dryer, Coffee machine, Electric kettle Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Lower sink, Entire unit wheelchair accessible, Roll-in shower Room Amenities Hypoallergenic pillow, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Agdal Prestige King Suite with Balcony and Mountain or Pool View Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Free toiletries, Guest bathroom, Additional bathroom General Heating, Key card access, Air conditioning, Suit press, Iron, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, CD player, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor dining area, Patio, Balcony, Terrace Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet View Mountain view, View, City view Kitchen Dryer, Coffee machine, Dining table, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Contemporary Junior King Suite with Mountain and Pool View Room Type: Suite Room Size: 44 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Free toiletries, Guest bathroom, Additional bathroom General Heating, Key card access, Air conditioning, Suit press, Iron, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, CD player, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Terrace Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet View Garden view, Pool view, View, Mountain view Kitchen Dryer, Coffee machine, Dining table, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Contemporary Junior King Suite with Balcony Room Type: Suite Room Size: 44 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Additional bathroom, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Suit press, Iron, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, CD player, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Terrace Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet View Inner courtyard view, City view, View Kitchen Dryer, Coffee machine, Dining table, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior King or Twin Room with City View and Balcony Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Air conditioning, Trash cans Bathroom Body soap, Toilet, Bathrobe, Toilet paper, Hairdryer, Shampoo Room Amenities Clothes rack Bedroom Childrens' cribs
Imperial Suite with Balcony and Mountain or Pool View Room Type: Suite Room Size: 97 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Air conditioning, Trash cans Bathroom Body soap, Toilet, Bathrobe, Toilet paper, Hairdryer, Shampoo Room Amenities Clothes rack Bedroom Childrens' cribs
Prestige King Suite with Balcony and Mountain or Pool View Room Type: Suite Room Size: 84 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Air conditioning, Trash cans Bathroom Body soap, Toilet, Bathrobe, Toilet paper, Hairdryer, Shampoo Room Amenities Clothes rack Bedroom Childrens' cribs
Junior Suite with Balcony and Mountain and Pool View Room Type: Suite Room Size: 54 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Air conditioning, Trash cans Bathroom Body soap, Toilet, Bathrobe, Toilet paper, Hairdryer, Shampoo Room Amenities Clothes rack Bedroom Childrens' cribs
Junior King Suite with View Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Air conditioning, Trash cans Bathroom Body soap, Toilet, Bathrobe, Toilet paper, Hairdryer, Shampoo Outdoors Balcony Room Amenities Clothes rack Bedroom Childrens' cribs
Deluxe Room with Balcony and Pool View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Air conditioning, Trash cans Bathroom Body soap, Toilet, Bathrobe, Toilet paper, Hairdryer, Shampoo Room Amenities Clothes rack Bedroom Childrens' cribs

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Sofitel Marrakech Palais Impérial & Spa | Hotel in Marrakesh

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Hotel in Hivernage, Marrakesh

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Entertainment & Family Services

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Entertainment & Family Services

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Entertainment & Family Services

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Entertainment & Family Services

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom