Is this Hivernage hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hivernage hotel?

Check-in time for Hivernage hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hivernage hotel have a swimming pool?

Yes, this Hivernage hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hivernage hotel?

Best-rates for the Hivernage hotel starts from $234 per night with includes Designated Smoking Area, View, Sports/Activities, Bedding/Linens, Internet, Business Services, Breakfast, Child Friendly, Pet Friendly, Wellness Facilities, Restaurant, Toiletries, Entertainment, Guest Services, Pool, Oceanfront, Transportation/Shuttle, Security/Safety, Spa, Balcony/Terrace, EV Charge Station, Bar, Air Conditioner, TV, Wheelchair Accessible, Accessibility, Ocean View, Hot Tub, Laundry, Parking, Private Pool, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hivernage hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hivernage hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hivernage hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hivernage hotel?

Based on the information reported by the owner or manager, the Hivernage hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hivernage hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sofitel Marrakech Palais Impérial & Spa | Hotel in Marrakesh

| 8.3 (1630 Reviews) | Pet Friendly 9 Bathrooms 26 Guests

Hivernage Hotel | Sofitel Marrakech Palais Impérial & Spa

Hotel in Hivernage, Marrakesh

Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodations 2625 feet from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 0.6 mi from the hotel.

Sofitel Marrakech Palais Impérial & Spa is located in Marrakesh.

This 328 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Restaurant, Toiletries, and several others. This is a 5 star rated property and has over 1630 reviews with the average score of 8.3 . Coming to Marrakesh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 328 Bedrooms Hotel if you want to learn more about this place in Marrakesh. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Marrakech Palais Impérial & Spa in Marrakesh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Marrakech Palais Impérial & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Breakfast in the room

Fruit

Kid-friendly buffet

Special diet meals (on request)

Kids' meals

Wine/Champagne

Coffee house on site

Snack bar

Parking

Parking on site

Electric vehicle charging station

Free parking

Parking

Private Parking

Parking garage

Activities

Fitness center

Body scrub

Body treatments

Fitness classes

Solarium

Personal trainer

Spa/Wellness packages

Spa lounge/Relaxation area

Manicure

Hair coloring

Fitness

Waxing services

Sauna

Hairstyling

Makeup services

Game room

Golf course (within 2 miles)

Hot tub/Jacuzzi

Kids' club

Indoor pool

Facial treatments

Pedicure

Temporary art galleries

Foot bath

Live sports events (broadcast)

Turkish/Steam Bath

Massage

Indoor pool (year-round)

Nightclub/DJ

Evening entertainment

Body wrap

Haircut

Live music/Performance

Playground

Steam room

Ping-pong

Hair treatments

Beauty services

Spa facilities

Locker rooms

Entertainment

Board games/Puzzles

Outdoor play equipment for kids

Baby safety gates

Indoor play area

General

Facilities for disabled guests

Heating

Family rooms

Safe

Wifi in all areas

Elevator

Non-smoking rooms

Soundproof rooms

Designated smoking area

Pet friendly

Air conditioning

Guest Services

Packed lunches

Fax/Photocopying

Laundry

Strollers

Private check-in/out

Suit press

Meeting/Banquet facilities

Hair/Beauty salon

Currency exchange

Lockers

Dry cleaning

Baggage storage

Business center

Room service

Shuttle service (additional charge)

Express check-in/out

Pet bowls

Valet parking

Daily housekeeping

Ironing service

24-hour front desk

Shared lounge/TV area

Pet basket

Babysitting/Child services

ATM on site

Shuttle service

Concierge

Car rental

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool

Outdoor pool (year-round)

Outdoor furniture

Terrace

Sun deck

Garden

Security/Safety

24-hour security

Key card access

Smoke alarms

CCTV in common areas

Fire extinguishers

CCTV outside property

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Breakfast to-go containers

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Access to healthcare professionals

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Mobile app for room service

Contactless check-in/out

Spa

Rooftop pool

Beach chairs/Loungers

Heated pool

Swimming pool

Pool with view

Shallow end

Plunge pool

Kids' pool

Pool bar

Beach umbrellas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Only guests above the age of 18 have access to the spa, please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays, half board (dp) package includes daily accommodations, breakfast, and a daily mad 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. only guests above the age of 18 have access to the spa. guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. please note that you must show the credit card used to make the reservation upon check-in. please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays. prepayment of the entire stay by credit card debited at the time of booking. the access to the swimming pool for external customers is 1 000 mad per person. please note that the property can only accommodate pets with a maximum weight of 5 kg or less. additional charges may apply.

License number: 44000HT0916

Reviews

Value for money:

7.84

Location:

9.28

Staff:

8.54

Facilities:

8.61

Comfort:

8.95

Cleanliness:

8.89

Dimitar

Jan 31, 2026 08:00:00 AM

Review Score: 9

Bulgaria

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: The suit was very big and spacious beds were comfortable. The breakfast was delicious and varied

Negative: When we arrived there were no other people at the reception, however the check-in took about 30 minutes. A day before, they had sent me a link for online check-in which I filled out in advance..

See All Reviews

Room Arrangement

Room Info	Facilities
Contemporary Deluxe Room with Balcony and Pool View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Guest bathroom, Slippers, Additional bathroom, Towels, Shower cap, Bathrobe, Body soap, Toothbrush, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet General Heating, Key card access, Iron, Safe, Interconnecting room(s) available, Trash cans, Smoke Alarm, Laptop safe, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities, Suit press Media & Technology CD player, Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Terrace, Balcony Living Area Desk Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet View City view, Pool view, View, Garden view Kitchen Dryer, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Raised toilet, Roll-in shower, Shower chair, Lower sink Room Amenities Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Contemporary Classic Room with Balcony Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Guest bathroom, Slippers, Additional bathroom, Towels, Shower cap, Bathrobe, Body soap, Toothbrush, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet General Heating, Key card access, Iron, Safe, Interconnecting room(s) available, Trash cans, Smoke Alarm, Laptop safe, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities, Suit press Media & Technology CD player, Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Living Area Desk Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet View City view, Quiet street view, View Kitchen Dryer, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Raised toilet, Roll-in shower, Shower chair, Lower sink Room Amenities Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Agdal Prestige King Suite with Balcony and Mountain or Pool View Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Bathrobe, Private bathroom, Slippers, Body soap, Towels, Shampoo, Toilet, Shower cap, Hairdryer, Free toiletries, Walk-in shower, Toilet paper, Toothbrush, Bathtub or shower, Guest bathroom, Additional bathroom, Bathtub, Conditioner, Shower General Heating, Key card access, Iron, Safe, Trash cans, Smoke Alarm, Laptop safe, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities, Suit press Media & Technology CD player, Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Patio, Terrace, Balcony Living Area Sitting area, Desk Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet View Mountain view, View, City view Kitchen Dryer, Dining table, Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Contemporary Junior King Suite with Mountain and Pool View Room Type: Suite Room Size: 44 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Bathrobe, Private bathroom, Slippers, Body soap, Towels, Shampoo, Toilet, Shower cap, Hairdryer, Free toiletries, Walk-in shower, Toilet paper, Toothbrush, Bathtub or shower, Guest bathroom, Additional bathroom, Bathtub, Conditioner, Shower General Heating, Key card access, Iron, Safe, Trash cans, Smoke Alarm, Laptop safe, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities, Suit press Media & Technology CD player, Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Living Area Sitting area, Desk Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet View Mountain view, Pool view, View, Garden view Kitchen Dryer, Dining table, Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Contemporary Junior King Suite with Balcony Room Type: Suite Room Size: 44 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Guest bathroom, Slippers, Additional bathroom, Towels, Shower cap, Bathrobe, Body soap, Toothbrush, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet General Heating, Key card access, Iron, Safe, Trash cans, Smoke Alarm, Laptop safe, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities, Suit press Media & Technology CD player, Cable channels, Radio, TV, Telephone, Flat-screen TV, Satellite channels, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Living Area Sitting area, Desk Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet View City view, Inner courtyard view, View Kitchen Dryer, Dining table, Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Adapter, Feather pillow, Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Non-feather pillow Entertainment & Family Services Board games/puzzles, Books, DVDs or music for children Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior King or Twin Room with City View and Balcony Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Trash cans, Air conditioning Bathroom Bathrobe, Body soap, Hairdryer, Toilet paper, Shampoo, Toilet Room Amenities Clothes rack Bedroom Childrens' cribs
Imperial Suite with Balcony and Mountain or Pool View Room Type: Suite Room Size: 97 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Trash cans, Air conditioning Bathroom Bathrobe, Body soap, Hairdryer, Toilet paper, Shampoo, Toilet Room Amenities Clothes rack Bedroom Childrens' cribs
Prestige King Suite with Balcony and Mountain or Pool View Room Type: Suite Room Size: 84 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Trash cans, Air conditioning Bathroom Bathrobe, Body soap, Hairdryer, Toilet paper, Shampoo, Toilet Room Amenities Clothes rack Bedroom Childrens' cribs
Junior Suite with Balcony and Mountain and Pool View Room Type: Suite Room Size: 54 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Trash cans, Air conditioning Bathroom Bathrobe, Body soap, Hairdryer, Toilet paper, Shampoo, Toilet Room Amenities Clothes rack Bedroom Childrens' cribs
Junior King Suite with View Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Trash cans, Air conditioning Bathroom Bathrobe, Body soap, Hairdryer, Toilet paper, Shampoo, Toilet Outdoors Balcony Room Amenities Clothes rack Bedroom Childrens' cribs
Deluxe Room with Balcony and Pool View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar Media & Technology Telephone, TV General Trash cans, Air conditioning Bathroom Bathrobe, Body soap, Hairdryer, Toilet paper, Shampoo, Toilet Room Amenities Clothes rack Bedroom Childrens' cribs