Quality Inn & Suites Garland - East Dallas | Hotel in Garland
Hotel
7.4
(826 Reviews) |
1 Bathroom
Available rates:
Hotel in Garland
Lakefront hotel with a seasonal outdoor pool and free breakfast Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 12:30 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 10 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 10 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)
Reviews
Alvin
Jan 5, 2026 06:56:22 AM
Review Score:
8
Summary: Yes, the room was clean and there were no odors. Lisa and Tony were so friendly and accomodating for our 5 nights stay. Lisa said the washing machine was broken and couldn't get it scheduled for repair due to the holidays. I enjoyed the holiday decorations in the lobby. Made it very nice and homey for the holidays. I did take walk and the lake was lovely. The staff should let guests know about it. I didn’t realize it was in the back yard, so to speak, until the 3rd day I was there! We didn’t have a view, but I did ask for a room on 2nd floor on check-in but was told there were no vacancies and it would be more expensive to change rooms since we had a good rate, and the rooms on 2nd floor had queen size but ours was king size on first floor, I think that is what Tony and Lisa said. The sink drained very slowly. I informed staff and after a few days it was better. The breakfast was hot and FREE which was nice but there was no variety, only eggs, sausage, bread, waffles, cold cereal, coffee/milk, apple juice, yogurt, every day we were there. Please offer hot sauce, tortillas, potatoes, non-dairy milk/creamer, bananas, orange juice, and oatmeal. The vending machine didn’t have much variety, especially since restauranrs close early, and are not close by, except for Whataburger. I wanted some hot tea one evening and Tony provided me some hot water, I had to ask for it. I brought my tea bag. Please have some hot water for guests, and tea bags, after the dining area is closed. TY
See All Reviews
Reviews
Alvin
Jan 5, 2026 06:56:22 AM
Review Score:
8
Summary: Yes, the room was clean and there were no odors. Lisa and Tony were so friendly and accomodating for our 5 nights stay. Lisa said the washing machine was broken and couldn't get it scheduled for repair due to the holidays. I enjoyed the holiday decorations in the lobby. Made it very nice and homey for the holidays. I did take walk and the lake was lovely. The staff should let guests know about it. I didn’t realize it was in the back yard, so to speak, until the 3rd day I was there! We didn’t have a view, but I did ask for a room on 2nd floor on check-in but was told there were no vacancies and it would be more expensive to change rooms since we had a good rate, and the rooms on 2nd floor had queen size but ours was king size on first floor, I think that is what Tony and Lisa said. The sink drained very slowly. I informed staff and after a few days it was better. The breakfast was hot and FREE which was nice but there was no variety, only eggs, sausage, bread, waffles, cold cereal, coffee/milk, apple juice, yogurt, every day we were there. Please offer hot sauce, tortillas, potatoes, non-dairy milk/creamer, bananas, orange juice, and oatmeal. The vending machine didn’t have much variety, especially since restauranrs close early, and are not close by, except for Whataburger. I wanted some hot tea one evening and Tony provided me some hot water, I had to ask for it. I brought my tea bag. Please have some hot water for guests, and tea bags, after the dining area is closed. TY
Jimmy
Nov 18, 2025 06:20:00 AM
Review Score:
10
Summary: 3 things i did not like while i was here... the man that works the day shift is quite ride. Apperently i was in his way getting coffee after breakfast and he stood behind me the entire time grunting. Everything from breakfast time was pretty much put up and the coffee was the last thing and i guess he was in a rush or samething but nonetheless it was rude as hell how he was acting. Then I had a visitor at 10:45AM and he was trying to charge me already for another person!! He came to our door twice within an hour over it and both times he was just rude. The 3rd would be house keeping. Our last day while we were packing up and putting stuff in the car she just stood at the door waiting on us to leave like we were the only people there that she was waiting on. She kept looking at us as if we were doing something wrong while she was talking to the other house keeper. It was just flat out uncalled for and very unprofessional. I really should have messed the room up so she actually had something to clean!! The ladyvin the afternoons was amazing though!! The room was "lean
Thomas
Oct 18, 2025 12:35:49 AM
Review Score:
8
Summary: Only setback was the toilet didn’t work well. But I only found this out on my way out. Everything else was excellent.
Amy
Oct 17, 2025 06:38:38 AM
Review Score:
4
Summary: First, I didn't especially appreciate having to give an unexpected $100 deposit at check in. Especially since I wouldn't give 20 bucks for everything in that room combined. They had to inspect the room at check out for you to get it back. Certainly makes the guest question the type of clientele they expect there. Not a real secure feeling.
Also there was really loud music coming from somewhere nearby. Not sure if at the hotel or over at the adjoining apartments...I just know there was a rhythmic bass thump all.night.long.
We won't be staying here again. I should have been suspicious that the rate was $30 lower than anything else I saw. Guess you get what you pay for.
Demarcus
Oct 17, 2025 01:04:29 AM
Review Score:
10
Summary: Great
Maryjane
Oct 16, 2025 06:05:00 AM
Review Score:
4
Summary: The lake view was nice but it felt a
gabrielle
Oct 16, 2025 03:36:42 AM
Review Score:
8
Summary: This property is doing renovations. The rooms we were in were recently and tastefully renovated. The building was recently painted. The parking lot and landscaping will rrequire some attention. We liked this place and would return again.
Amanda
Sep 30, 2025 05:05:19 AM
Review Score:
10
Summary: Super nice night clerk lady!
Maria
Sep 27, 2025 11:39:47 PM
Review Score:
6
Summary: The cleaning could be a little better and get rid of the carpets please!
Bobbi
Sep 24, 2025 09:17:31 AM
Review Score:
10
Summary: The staff is great! The facility is nice!
