SureStay Hotel by Best Western Helen Downtown | Hotel in Helen

8.8 (1003 Reviews) |  1 Bathroom
Helen Hotel | SureStay Hotel by Best Western Helen Downtown

Hotel in Helen

This hotel features an indoor pool, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a 24-hour front desk, and a convenience store are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Soap
  • Toilet paper
  • Shower/tub combination
  • Shampoo
  • Private bathroom
  • Hair dryer
  • Towels
  • Hydromassage showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Desk
  • Access via exterior corridors
  • Phone
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Free local calls
Breakfast
  • Coffee/tea in common area(s)
  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Microwave
  • Refrigerator
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible van parking
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Wheelchair-accessible parking
Activities
  • Rafting
  • Golfing
  • Indoor pool
  • Heated pool
Entertainment
  • Cable channels
  • 32-inch TV
General
  • Grocery/convenience store
  • Banquet hall
  • English
  • Designated smoking areas (fines apply)
  • Shared microwave
  • Shared refrigerator
  • TV in lobby
Guest Services
  • Grocery/convenience store
  • Microwave
  • Indoor pool
  • Refrigerator
  • Housekeeping (on request)
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 am minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

James
May 19, 2026 06:45:10 PM
Review Score:   10
Summary: Very nice experience the only disappointment was Helen Georgia did not have enough restaurants to serve the public at that time of year
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds, Accessible, Bathtub
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, Accessible, Bathtub

General

Wheelchair-width doorways, Number of bedrooms - 1, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Lowered locks/deadbolt, Bed count minimum 2, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Bed count maximum 2
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Non Smoking, Jetted Tub
Room Size: m2
1 King Bed
Suite, 1 King Bed, Non Smoking, Jetted Tub

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Jetted Tub
Room Size: m2
1 King Bed
Suite, 1 King Bed, Non Smoking, Jetted Tub

General

Jetted bathtub, Fireplace, Number of bedrooms - 1, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV

FAQ's

Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helen hotel?

Best-rates for the Helen hotel starts from $108 per night with includes Pool, TV, Accessibility, Guest Services, Breakfast, Kitchen, Wellness Facilities, Child Friendly, Laundry, Air Conditioner, Parking, Bedding/Linens, Designated Smoking Area, Business Services, Toiletries, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD108
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