Is this Quality Inn & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quality Inn & Suites have a swimming pool?

No, this Quality Inn & Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Quality Inn & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quality Inn & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quality Inn & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quality Inn & Suites?

Based on the information reported by the owner or manager, the Quality Inn & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quality Inn & Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Quality Inn & Suites | Hotel in Knoxville

8.0 (146 Reviews) | 1 Bathroom

Ashley Oaks Hotel | Quality Inn & Suites

Hotel in Ashley Oaks, Knoxville

Hotel with free breakfast, in the vicinity of West Town Mall
Along with a 24-hour fitness center, this hotel has laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a TV in a common area, and multilingual staff assistance are onsite.
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer (on request)

Toilet paper

Towels

Soap

Toothbrush and toothpaste (on request)

Shower/tub combination

Free toiletries

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Heating

Desk

Free long-distance calls

Desk chair

Free local calls

Iron/ironing board (on request)

Connecting rooms available

Breakfast

Free full breakfast available daily 6:30 AM–9:30 AM

Refrigerator

Parking

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Shower grab bar height (inches): 30

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Grab bar in bathtub

Elevator

Braille signage

Hardwood flooring in room

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 30

Elevator door width (inches): 48

Wheelchair-accessible registration desk

Accessible bathtub

Bathtub grab bar height (inches): 30

Activities

24-hour fitness center

Entertainment

50-inch TV

Premium channels

Cable channels

General

Vending machine

Water dispenser

Elevator

Spanish

English

Designated smoking areas (fines apply)

Renovated entire property - March 2025

TV in lobby

Guest Services

Laundry facilities

Refrigerator

Laundry facilities

Daily housekeeping

Multilingual staff

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am minimum check-in age: 21

Check-out

Check-out before 11 am express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, mobile payments, and cash

Reviews

Blair

Nov 26, 2025 03:16:07 AM

Review Score: 8

Summary: They had clean rooms and clean bedding. The staff was helpful and got us what we needed quickly.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Single Room, 1 King Bed, Non Smoking Room Size: 170 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Square feet - 170, Square meters - 16, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Accesible) Room Size: 180 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Square feet - 180, Square meters - 17, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Non Smoking Room Size: 180 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Low-height counters/sink, Square meters - 17, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Square feet - 180, Low counters/sink height (inches) - 30, Bed count minimum 1, Low counters/sink height (centimeters) - 76, Bed count maximum 1
Standard Double Room, 2 Queen Beds, Non Smoking Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 350, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Room, 2 Queen Beds, Non Smoking, Kitchenette Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2