Is this West San Antonio hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West San Antonio hotel?

Check-in time for West San Antonio hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West San Antonio hotel have a swimming pool?

Yes, this West San Antonio hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West San Antonio hotel?

Best-rates for the West San Antonio hotel starts from $96 per night with includes Internet, TV, Balcony/Terrace, Business Services, Hot Tub, Guest Services, Child Friendly, Air Conditioner, Pool, Bedding/Linens, Fireplace/Heating, Designated Smoking Area, Entertainment, Kitchen, Laundry, Parking, Wellness Facilities, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West San Antonio hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West San Antonio hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West San Antonio hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West San Antonio hotel?

Based on the information reported by the owner or manager, the West San Antonio hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West San Antonio hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG | Hotel in San Antonio

8.0 (1000 Reviews) | 1 Bathroom

West San Antonio Hotel | Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Hotel in West San Antonio, San Antonio

Hotel connected to a shopping center in San Antonio with free breakfast
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Soundproofing

Free local calls

Desk

Iron/ironing board

Safe

Phone

Breakfast

Coffee/tea in common area(s)

Free buffet breakfast available daily 6:30 AM–9:30 AM

Coffee/tea maker

Microwave

Parking

Extended parking on site

Free self parking on site

RV/bus/truck parking on site

Height restrictions apply for onsite parking

Limited onsite parking

Accessibility

Assistive listening devices available

Braille signage

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Theme parks

Fitness center

Indoor pool

Hot tub

Entertainment

Satellite channels

32-inch LCD TV

Premium channels

General

24-hour business center

Meeting room

Computer station

Conference space (450 square feet)

Vending machine

Free newspapers in lobby

Front-desk safe

Spanish

English

Fireplace in lobby

Designated smoking areas (fines apply)

TV in lobby

Guest Services

Free cribs/infant beds

Microwave

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

Concierge services

Daily housekeeping

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Terrace

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 99.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available. free cribs (infant beds)!

Payment Policy

Late check-out fee: usd 99.00 (subject to availability) rollaway beds are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

WILLIAM

Dec 8, 2025 09:02:12 AM

Review Score: 8

Summary: The room was very good. The staff was nice. However, the elevator was dirty for two days, made a clunking sound and was a little scary. Also for a couple there was only one comfortable chair, and an office chair. Either a live seat for a couple or two Comfortable chairs would be good.’

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 Bedroom Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count maximum 3, Extra bed count 2, Number of bathrooms - 1, Bed count minimum 3
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bathtub only, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Wardrobe or closet, Separate sitting area, Sofa bed, Refrigerator, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub) Room Size: m² 2 Queen Beds	General Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Accessible bathtub, Bed count maximum 2
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Wardrobe or closet, Separate sitting area, Sofa bed, Refrigerator, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub) Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bathtub only, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Accessible bathtub, Bed count maximum 2
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) Room Size: m² 1 King Bed	General Number of living rooms 0, Wardrobe or closet, Separate sitting area, Sofa bed, Bathtub only, Refrigerator, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1, Accessible bathtub