Is this Comfort Suites Hanes Mall pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Comfort Suites Hanes Mall have a swimming pool?

Yes, this Comfort Suites Hanes Mall has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Comfort Suites Hanes Mall?

Best-rates for the Comfort Suites Hanes Mall starts from $107 per night with includes Accessibility, Security/Safety, Wellness Facilities, Breakfast, Internet, TV, Kitchen, Laundry, Air Conditioner, Parking, Pool, Business Services, Bedding/Linens, Child Friendly, Wheelchair Accessible, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Comfort Suites Hanes Mall a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Comfort Suites Hanes Mall wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Comfort Suites Hanes Mall is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Comfort Suites Hanes Mall?

Based on the information reported by the owner or manager, the Comfort Suites Hanes Mall indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Comfort Suites Hanes Mall?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Comfort Suites Hanes Mall | Hotel in Winston-Salem

8.8 (1008 Reviews) | 1 Bathroom

Winston - Salem Hotel | Comfort Suites Hanes Mall

Hotel in Winston - Salem, Winston-Salem

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite.
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Hair dryer

Soap

Free toiletries

Private bathroom

Shampoo

Bathtub or shower

Bedroom

Heating (climate-controlled)

Pillow-top mattress

Air conditioning (climate-controlled)

Blackout drapes/curtains

Free cribs/infant beds

Double sofa bed

Bed sheets

Desk

Iron/ironing board

Window screens

Electrical adapters/chargers

Desk chair

Free local calls

Laptop-friendly workspace

Soundproofing

Connecting rooms available

Breakfast

Coffee/tea in common area(s)

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea maker

Microwave

Refrigerator

Parking

Free self parking on site

Wheelchair-accessible parking available

RV/bus/truck parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Wheelchair-accessible pool

Elevator

Braille signage

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Visual fire alarm

Stair-free path to entrance

Activities

24-hour fitness center

Seasonal outdoor pool

Entertainment

42-inch flat-screen TV

Premium channels

Cable channels

General

24-hour business center

Conference space (947 square feet)

Meeting rooms

Front-desk safe

Elevator

Spanish

Hindi

English

Smoke-free property

Guest Services

Free cribs/infant beds

Microwave

Sofa bed

Refrigerator

Seasonal outdoor pool

Soundproofed rooms

Dry cleaning service

Daily housekeeping

24-hour front desk

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

William

Nov 10, 2025 11:55:21 AM

Review Score: 6

Summary: The room I was in had a smoky smell, like it had been in a fire. The curtain blinds wouldn't close completely so a lot of light got into the room at night, making it hard to sleep. It took about 3 minutes for the water to heat up for the shower. The complementary breakfast was just meh, would rather have a Bojangles biscuit. Staff was very helpful and friendly throughout the weekend.

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Room Arrangement

Room Info	Facilities
Suite, Multiple Beds, Non Smoking (Upgrade) Room Size: 324 square feet m² 3 King Beds and Double Sofa Bed	General Ping - 9, Square meters - 30, Square feet - 324, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, Multiple Beds, Non Smoking Room Size: 324 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Square meters - 30, Square feet - 324, Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Ping - 9.11, Bed count minimum 3
Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 324 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Square feet - 324, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed with Sofa bed, Non Smoking Room Size: 324 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Square feet - 324, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed with Sofa bed, Non Smoking Room Size: 324 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Outdoor spaces not available, Square meters - 30, Square feet - 324, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Ping - 9.11, Bed count maximum 2