Best Western Clearlake Plaza | Hotel in Springfield
Hotel
8.4
(728 Reviews) |
1 Bathroom
Available rates:
Hotel in Springfield
Hotel in Springfield with free breakfast and a fitness center This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out. Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Check-out before 11 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 15.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: usd 0.00 per stay (rates may vary) pet fee: usd 40 per pet, per day service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 40 per pet, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
Reviews
Aug 17, 2025 02:08:19 PM
Review Score:
8
Summary: A bit leary at first because of the inconsistent reviews (and when I pulled in there was a mattress in the dumpster area), but my room was clean, well laid out, and comfortable—although the furniture/decor could use updating.Mary at the front desk was friendly, gave good directions and recommendations, and overall helpful. This Best Western allows cats, and mine definitely enjoyed his adventure, and I enjoyed being able to bring him along. Splashing around in the pool revived me after long Hades hot and humid days at the Illinois State Fair. It was quiet even though the hotel seemed to be close to full, and the location is right off the highway convenient, and only a ten/fifteen minute drive if that from downtown.
There were a few things: sliding doors would eliminate the struggle with the luggage cart. The breakfast hours could (and should) be extended beyond 8:30(!). The sink in my room drained verrrry slowly. The tub faucet and the toilet both wiggled a lot.
Overall, an enjoyable stay, and I will put it at the top of my list next time I visit Springfield.
See All Reviews
Reviews
Aug 17, 2025 02:08:19 PM
Review Score:
8
Summary: A bit leary at first because of the inconsistent reviews (and when I pulled in there was a mattress in the dumpster area), but my room was clean, well laid out, and comfortable—although the furniture/decor could use updating.Mary at the front desk was friendly, gave good directions and recommendations, and overall helpful. This Best Western allows cats, and mine definitely enjoyed his adventure, and I enjoyed being able to bring him along. Splashing around in the pool revived me after long Hades hot and humid days at the Illinois State Fair. It was quiet even though the hotel seemed to be close to full, and the location is right off the highway convenient, and only a ten/fifteen minute drive if that from downtown.
There were a few things: sliding doors would eliminate the struggle with the luggage cart. The breakfast hours could (and should) be extended beyond 8:30(!). The sink in my room drained verrrry slowly. The tub faucet and the toilet both wiggled a lot.
Overall, an enjoyable stay, and I will put it at the top of my list next time I visit Springfield.
Jim
Aug 13, 2025 07:03:59 AM
Review Score:
6
Summary: Air conditioner not working properly
Melissa
Aug 13, 2025 01:25:54 AM
Review Score:
10
Summary: Stayed 1 night for the state fair concert. The location was great, right off the freeway, quick drive to the fairgrounds. The beds were comfortable, the breakfast is only 6:30am-8:30am which is not a lot of time so we didn’t get to partake in that. The staff was friendly and helpful. The building you can tell is on the older side but was just what we needed for a single night stay.
Louis
Aug 12, 2025 12:21:52 AM
Review Score:
6
Summary: The indoor pool was really cold so that was disappointing. Breakfast could be better. Staff was friendly. The room was ok. I would say it was ok in general but I've been to nicer best westerns
Bonnie
Aug 3, 2025 09:58:02 PM
Review Score:
4
Summary: Service was good. Carpet in the room was dirty. Breakfast was okay.
Brian
Jun 29, 2025 08:30:00 AM
Review Score:
4
Summary: Hallway smells. Bed is like sleeping on a rock. Would never stay at a best western again.
Robert
Jun 25, 2025 09:42:14 PM
Review Score:
8
Summary: Was a safe area
Suzanne
Jun 25, 2025 11:14:37 AM
Review Score:
6
Summary: The room was smelly like smoke & very dirty, the walls are actually dusty.
Carol
Jun 22, 2025 06:33:04 AM
Review Score:
6
Summary: xxxxx
Michael
Jun 21, 2025 12:50:10 AM
Review Score:
10
Summary: Everything was great! Service was very friendly. Great location to all of the attractions downtown. Only downside was we found ants in our room, not an infestation at all but we did find an ant in our room on four different occasions. Maybe they were due to have the exterminator come? Overall it was a great stay and we would stay there again.
