Hotel with free parking, near Dollywood Along with a snack bar/deli, this hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a seasonal outdoor pool, and a business center are onsite. Bear Mount Inn & Suites offers 60 accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
This Pigeon Forge hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm express check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 25 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 25 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Sandra
Oct 21, 2025 12:28:37 AM
Review Score:
4
Summary: DO NOT STAY HERE! It may be one of the cheapest, but it's also one of the worst. Pay a little bit more and go elsewhere. The pictures on line are NOT accurate.
We stayed two weekends. Lots of issues the first weekend - very, very disappointed. We travel frequently for our job and this is the most expensive and WORST place. $425 (for 2 nights) for a room that is dingy, dark, dirty, and reeked of marijuana! There was mold in the grout in the small bathtub, no cups, no coffee machine, no kleenex, one shampoo and one bar soap, the jacuzzi tub in scratched up and dingy with a crack in the foundation (i.e. mold in there!) Toilet wobbled when sat on, towel bars coming off the wall. Assumed some of these were just occasional issues.
BUT, we came back the next weekend and it was even worse - first off, they frequently run a "we don't have batteries or ran out of key cards" scam so they don't have to fix things. The second room had a coffee machine but no server or cups. The outlet under the tv was coming out of the wall, stains on furniture, mold under sink, outlet near sink was NOT a gfci and it didn't work, lock to adjoining room door is busted, no plug for the tub to make a bath, plus drain cover completely came off, one drawer was glued shut... And I marked "pay at location" but both times they charged my card in the morning, meaning I couldn't actually pay when we got there with cash or a different card. That screwed up my bank account.
GO SOMEWHERE ELSE!!!!!!
See All Reviews
Reviews
Sandra
Oct 21, 2025 12:28:37 AM
Review Score:
4
Summary: DO NOT STAY HERE! It may be one of the cheapest, but it's also one of the worst. Pay a little bit more and go elsewhere. The pictures on line are NOT accurate.
We stayed two weekends. Lots of issues the first weekend - very, very disappointed. We travel frequently for our job and this is the most expensive and WORST place. $425 (for 2 nights) for a room that is dingy, dark, dirty, and reeked of marijuana! There was mold in the grout in the small bathtub, no cups, no coffee machine, no kleenex, one shampoo and one bar soap, the jacuzzi tub in scratched up and dingy with a crack in the foundation (i.e. mold in there!) Toilet wobbled when sat on, towel bars coming off the wall. Assumed some of these were just occasional issues.
BUT, we came back the next weekend and it was even worse - first off, they frequently run a "we don't have batteries or ran out of key cards" scam so they don't have to fix things. The second room had a coffee machine but no server or cups. The outlet under the tv was coming out of the wall, stains on furniture, mold under sink, outlet near sink was NOT a gfci and it didn't work, lock to adjoining room door is busted, no plug for the tub to make a bath, plus drain cover completely came off, one drawer was glued shut... And I marked "pay at location" but both times they charged my card in the morning, meaning I couldn't actually pay when we got there with cash or a different card. That screwed up my bank account.
GO SOMEWHERE ELSE!!!!!!
Barry
Oct 14, 2025 11:44:22 PM
Review Score:
4
Summary: Unfortunately, all of the negative reviews for this property stand up to their descriptions. We will not be returning to stay. This hotel is in dire need of addressing from the amenities to getting towels and such when requesting them. This hotel is in need of major renovation. Also glad we didn't stay on the third floor as we were told the pest issue was the WORST there.
Norman
Oct 12, 2025 12:01:08 AM
Review Score:
4
Summary: The pics do not look like the rooms. Beds are extremely hard but were clean. The floor could have used a good sweeping and mopping. There were kids clothes in the dresser. Could have been left by previous guest. It wasn't really a big deal. The AC was cold which was great. The employees were nice.
Brandi
Jul 28, 2025 06:01:48 AM
Review Score:
8
Summary: Everything
Darrell
Jul 28, 2025 01:38:10 AM
Review Score:
6
Summary: Low water pressure couldn't fill hot tub up drink machines didn't work
Sarah
Jul 23, 2025 11:25:50 AM
Review Score:
6
Summary: Rooms look nothing like the pictures and everyone lives there and the owner told us it had bedbugs so was afraid to even sleep but we asked to check the room before committing to staying there and after every other hotel was booked without spending $300/night we decided to stay.
Debra
Jul 21, 2025 02:16:35 AM
Review Score:
6
Summary: The TV in the room did not work. When I let them know they immediately checked it out and discovered the outlet was bad. We were then given a different room. In that room, the wall seemed to be either rotting or mildewed. There were also what appeared to be two wood roaches. I didn’t go back to the office to address this issue although I probably should have. I will say that the lady at the check in desk was extremely friendly and nice.
Mikki
Jul 14, 2025 05:04:05 AM
Review Score:
10
Summary: Clean, safe, attentive staff/cameras.
Jimmy
Jul 10, 2025 06:32:52 AM
Review Score:
10
Summary: We love the friendship we have made each time we stay here.
